Need a little help?

Frequently Asked Questions


  • What to do if I am not receiving Label Daddy emails.

    Try some of these suggestions if you have already subscribed to our email list, but are still not receiving Label Daddy emails.

    • You may need to add and to your email address book, since some email software may move our emails to the junk folder. 
    • If you have not set up an account with, but did register your email, then a misspelled email address may have been submitted. This can be remedied by scrolling down to 'Latest and Greatest', and resubmitting your email. However, if you realize that you have registered the wrong email when you set up your Label Daddy account, then you will need to contact us to remedy the issue.
  • Having trouble with our website?

    Here are some suggestions if you are having trouble viewing our site:

    • Try deleting your cookies, but before you do this, be sure to make a note of what you have in your cart. Clearing out your cookies and history will delete any items currently in your cart.
    • Most browsers allow you to delete your cookies by going into 'Tools' or 'History'. Some browsers, like Edge, will require you to go into 'Settings' first. 
    • Once your cookies have been cleared, you will need to close and then reopen your web browser.
    • If none of these suggestions work then you may need to update your browser.
  • Why doesn't the product image in my cart match the product that I ordered?

    We always use a cover image for each type of product, and sometimes it doesn't match the style that you chose; however, this does not mean that you have the wrong item in your cart. Each item will have the chosen style listed in it's description, called the 'Option'. This will confirm which style you chose.

    If you are still not sure if the correct style is listed, then you can either leave a comment in the 'Special Instructions' box, or contact us to let us know of your concern. Please include the style, your order number, and any other information you would like us to know.

  • Why can't I center the information on the label in the preview?

    Not to worry! The preview will not be the final product. One of our Label Daddy experts will be sure to adjust any of the information that you want to have placed on your label. If you have any questions or concerns, please contact us to let us know.

    Please note that long names on small labels may require small text that can be difficult to read. If there are any concerns please be sure to contact us to make sure we can make your labels look great. 

  • Which browsers do you support?

     Our site is supported by all of the most highly used web browsers, for both desktop and mobile users. If you are using any of the browsers listed, and the site is still not working, then you may need to update your browser.

    • Firefox
    • Safari
    • Edge
    • Chrome
    • Internet Explorer (latest version)

Still Confused ?Reach Out To Our Team.

Do you still have some questions? Our customer service team is happy to help. Contact us with any questions or concerns and we'll get right on it.

Contact Us