1 ITEM ADDED TO BAG
3 Items in bag
FREE US SHIPPING FOR ALL LABEL & DECAL ORDERS $35+
WE TAKE 100% SATISFACTION IN OUR PRODUCTS
We’re really sorry if we’ve made a mistake with your refund! If this is the case please contact our Customer Care Team and we’ll sort it out for you as soon as possible.
The following may affect the amount you have been refunded:
If everything on your order was ok but you would rather have a different color, design, or pack; you can contact us to return your product and exchange it for a different one. Returned products must be received in full in order to be eligible for exchange. Please contact us if you'd like to exchange your product.
Note: Route refunds the cost of the item(s) alone. Shipping costs, taxes, and the Route premium are not included. Route also do not pay custom/duty fees.
When you purchase Route+ package protection, you can file a claim for packages that may be lost, stolen, or damaged. Read Route's claim policies.
All claims must be filed within 60 days of the order date.
Ensure you file a claim within the respective deadlines:
You can file your claim 7 days after your order has been marked as fulfilled (US orders).
Non-US orders can file a claim 20 days after the date your order has been marked as fulfilled.