Help with my promo code.
You must enter the discount/promo code when you are checking out as it can't be applied later. The box can be found on the right hand side of the checkout page where you are entering your shipping or credit card info. On Mobile, you may need to select "Show Order Summary" to access it.
If you find that your promo code isn’t working then please check the below:
- You can only use one discount/promo code per order. This applies to our free delivery codes too.
- As our discount/promo codes vary, so do the terms and conditions of each; so make sure you check the terms and conditions when you receive any codes. Codes may only be valid for certain items and the majority of codes will have an expiration date. You should be able to find the terms and conditions in the same place you found the code, whether it be through an email or on our website
- Some codes will only work for specific people or for specific countries. The terms and conditions will state if the code can only be used in a certain country. If you’ve received the code in an email from Label Daddy then the code may also be locked to that email address. Make sure you’re trying to use the code using your Label Daddy account that has the same email address we sent the code to.
If your discount code is still not working after checking all of the above, then please contact us